Order & Returns and Cancellation
You can order from CNC Dynastic as a member or without being a member. To become a member of our site, “Sign up” Just click the button.
If you prefer to shop without being a member, it will be sufficient to enter your e-mail address to track your order.
Canceled orders cannot be reactivated. By adding the products you want to buy to your cart a new order you can create.
The product you want to buy is on the product page "Add to Cart" You can add it to your cart using the button. However, if the product is limited to stocks, the system may not allow you to add more than a certain number to the cart.
The product you purchased from cargo from the day you received Within 14 days By applying to CNC Dynastic, within the return conditions, without paying shipping costs you can return it free of charge.
In order for the products to be returned within the right of withdrawal, its original box and packaging inside are undamaged and all complementary accessories as well as given as a gift if any with promotional and promotional products at the same time packed in an extra boxmust be sent undamaged and complete.
Refunds for orders with corporate invoicescannot be completed unless a return invoice is issued.
You can find detailed information about your return application on the "Easy Returns - Application Tracking" page. In addition, when your return request is accepted or rejected, you will be notified via e-mail.
Shipping and Delivery
We have contracted cargo firms usually makes product delivery anywhere in Turkey. If there is no cargo branch in your location, it is considered as a "mobile zone" and the product is delivered on certain days of the week.
You can get more detailed information about the subject by contacting the cargo companies.
You can place your order on the "My Account" page. “My Orders” section, you can follow the status of your products from their order statuses.
After your products are delivered to the cargo delivery time depends on the delivery address and the delivery speed of the cargo company may vary according to.
If the product you ordered is already in stock, your reservation will be made immediately and your order will be in the status of "Preparing". At this stage, your invoice is prepared and the product is prepared and delivered to the cargo.
If the product in your order is not available in stock, the procurement process begins for your product. If you have more than one product in your order, the reservations of the ones that are in stock starting from the first ordered product are made, and the procurement process starts for your orders that are not yet in stock.
After your order is shipped, your package is recorded by the cargo company and the "shipping bill" is issued.
After the cargo tracking information is transferred to the cargo tracking systems, you will be notified by e-mail. You can easily track your product from the "Shipment Tracking" area of the relevant cargo company.
The formation of cargo tracking information may be delayed depending on the density of the cargo companies.
In cases where the products you have ordered cannot be supplied, your relevant order may be delayed or canceled until it is delivered. Following the cancellation process, the canceled price is automatically deposited into your account.
After your order is approved, if your product is available in stock, your order is prepared, the invoice is prepared and then delivered to the shipping company according to the shipping type you selected during the order. If it is not in stock, the procurement process starts and the product is delivered to the cargo immediately after the supply.
